Hermes Inc. Pte. Ltd. offers enormous online courses. These programs are meticulously designed possessing intensive and captivating curriculum. The curriculum inculcates insightful knowledge. Our online courseis provided to an individual as well as a group. Our lecture notes, handouts and assignments, make learning an intellectually satisfying experience for the students. We provide you with the access to the rich academics through Hermes’ website, http://www.Hermesinstitute.com. We empower our students with engaging videos, required coursework and many more. Our immense services and extensive information and materials are provided to you after you accept the terms and conditions described by us. It’s imperative for you to accept the guidelines, rules or licenses mentioned in accordance to the online course applied by you.
Our Acceptance of Terms
Being a user with us, a visitor, student or attendee, without being registered, you can browse unlimited information through your mobile or any other wireless device. After registration, you become a registered user with us. We provide you with your user ID and a password. Using this user Id, you’ll be able to complete the allocated assignments after going through meticulously designed videos and content and other beneficial services like online lectures and many more .Through different forms of tests, we’ll evaluate your performance and knowledge acquired over a period of time. You’ll be required to prepare the final projects and undergo the assessments pivotal for the certification. Certification may be done by Hermes or the , authorized entities of Hermes Inc. Pte. Ltd..
User ID and Password
By entering into this Agreement, you acknowledge and agree that your user ID and password, “Participant Account", are exclusively for you .Maintainence of the confidentiality of your account is entirely your responsibility. Usage of your account by someone else will lead to the blockage of your account and termination of this agreement. If you feel that your account has been accessed by an unauthorized person, you may notify the same to our customer support team at support@Hermesinstitute.com.We also expect you to take all the necessary steps at your own end for the stoppage of the unauthorization. Also, for investigating the authorization, we expect your cooperation. Misuse by a third party, outside our control, or your inability to maintain the security of your account will not hold us accountable. We shall not under any circumstances be held liable for any claims related to the use or misuse of your Participant Account.
Content and Courseware
For making your career rewarding, we provide you with the resources like informational content and comprehensive curriculum. Apart from this, for exploring further information, we give you the access to the exclusive documents and data. For gauging your understanding, we offer you the practice tests. These may be in audio, video, written, graphic, recorded, photographic, or any machine-readable format varying as per the course for which you have applied. We reserve our rights for amendment, revision or updating of the content and courseware offered to you. You may have to pay an additional fee to access such amended, revised, or updated program.
Usage of the Website and Services
We grant you a personal, restricted and non-transferable license to use our services. We terminate our services on two conditions. Firstly, when your certification process gets completed and secondly, when there’s a breach of terms and conditions set forth. The content being non-commercial is exclusively provided to you for making you attain your desired certificate. You may download, save, or print the content and courseware but solely for your own usage.
You are not permitted to reproduce, distribute, sub-license, broadcast, or prepare derivative works of the content and courseware, or any part thereof, in any manner or through any communication channel or means without our prior written consent.
Intellectual Property Rights
Being the exclusive owner of our content, we possess the intellectual Property Rights and other proprietary rights. You have been given the access to the curriculum for restricted time span. Resultantly, you acknowledge that this agreement does not convey to you in any manner or form any right, title or interest of a proprietary.
Usage of Personal Information of Participants
We may use your picture in any form for our promotional material, photos, videos, etc. Further, we may use your personal information to inform you about other certification training courses offered by us. However, we shall not distribute or share your personal information with any third party’s marketing database except on a case-to-case basis. This will also be done after the proper verification of the third party.
Limitation of Liability
Usage of our services is solely at your own risk. We do not warrant that our services will be uninterruptedly provided to you. Also, we don’t assure you of our accuracy and reliability .Your results would depend on your own diligence. We or any person or entity involved in creating and producing the website and distributing the content and courseware will not be liable for any direct, indirect, incidental, special, or consequential damages arising either out of the usage of the website or inability to use the Website.
The disclaimer of liability contained in this clause applies to any and all damages or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of records or any other material, whether for breach of contract, negligence, or under any other cause of action.
You hereby specifically acknowledge that we are not liable for any defamatory, offensive, wrongful, or illegal conduct of third parties or other users of the website, the services or the content and courseware and that the risk of damage or injury from the foregoing rests entirely with each user.
You agree that our liability or the liability of our affiliates, directors, officers, employees, agents, and licensors, if any, arising out of any kind of legal claim whether in contract, tort or otherwise in any way connected with the Services or the Content and Courseware shall not exceed the fee you paid to us for the particular certification training course.
Term and Termination
When you click on the button “I ACCEPT”, this agreement becomes effective. The agreement will be agreeable till you maintain current and fully paid online Participant Account. Also, this account will remain operational only till it is not terminated by us. Termination would be a repercussion of your misrepresentation, default, misconduct, or breach of your obligations. We would block your id making you unable to refer to the content. We may do this with immediate effect by sending a written notice through email to you. On the occurrence of any Event of Default, We shall be authorized to exercise all the rights and remedies under this Agreement. Applicable Law will be applied for seeking indemnification for any loss or claim resulting from any such event of default.
The provisions of clause 4.3, clause 7.2, clause 8 and clause 11 of this Agreement shall survive the termination of this Agreement.
Indemnity
You agree to indemnify and hold us, our contractors, licensors, directors, officers, employees, and agents, harmless from and against any and all claims, losses, damages, liabilities, and expenses including attorneys' fees, arising out of your unauthorized usage of the website, the services, and the content and courseware or any violation or breach of this agreement or any provisions hereof.
Waiver
Neither failure nor delay on the part of any party to exercise any right, remedy, power, or privilege hereunder shall operate as a waiver thereof, or of the exercise of any other right, remedy, power, or privilege. No term of this Agreement shall be deemed waived, and no breach consented to, unless such waiver or consent is in writing and signed by the party claimed to have waived or consented. No waiver of any right or consent to any breach shall constitute a waiver of any other right or consent to any other breach.
Severability
In the event any provision of this Agreement is held invalid or unenforceable under the applicable laws of Singapore, the remaining provisions shall continue in full force and effect, and the Agreement shall be deemed to be reformed by replacing such invalidated or unenforceable provision with a valid and enforceable provision that gives effect as closely as possible to the intentions of the parties as expressed by the invalidated or unenforceable provision.
Governing Law and Jurisdiction
Your use of this website and any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith is subject to the laws of Singapore.
Amendment and Assignment
We reserve the right to unilaterally amend or modify this Agreement without giving any prior notification to you. We shall however, publish the revised agreement on the Website so that you are aware of the revisions, modifications and amendments made by us. You acknowledge and agree that it is your responsibility to check the Website periodically for any revisions, modifications, and amendments. Your continued usage of or access to the Website, the Services, and the Content and Courseware following the posting of any changes to this Agreement shall constitute acceptance of those changes.
You are not permitted to assign this Agreement or the rights and obligations mentioned in this Agreement to any third party and you only shall be held liable for any breach of this Agreement or any terms and conditions hereof.
Entire Agreement
This Agreement, along with the Privacy Policy, Refund Policy, Rescheduling Policy, Terms of Use, and any additional guidelines, rules, and/or disclaimers posted on the Website constitutes the entire agreement governing your usage of our Website and supersedes any prior agreements, if any, relating to any matter dealt within this Agreement.
Terms of Use
Please read the following carefully
These terms and conditions control your usage of the website, Hermesinstitute.com. In these Terms and Conditions, "Hermes" is referred to as the "Company", "us," or "we."
'You' refers to a user or a paying customer. If you are a company or another person who gives access to company products, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.
The Hermes’ website, the services and the content are solely owned, operated and maintained by Hermes. Therefore, the Site, Products and Contents are, collectively, the 'Company’s Products'.
By (a) using or accessing the Company’s Products and not limiting to downloading or accessing, (b) offering a course through the Site or through Software; you agree to the terms and conditions set forth in these terms of use.
By using our website or the Products and Services, you agree and warrant that you have read, understood, and agreed to our terms and conditions and would consent to these. Company's privacy policy can be found at Privacy Policy. If you do not accept these terms, you must not use - and are not authorized to use - all or any portion of the company's website and the products or services.
Please read the Terms and Conditions carefully before you use the services of this site.
1. You should not use this site in an unlawful manner; you must respect the website’s terms and conditions and follow the Privacy Policy.
2.Under no situation or circumstance will the company be liable for any change in the content which it provides on the website through its products and services, including any errors, omissions, loss, or damage experienced by you in connection with the usage of any content made available via our products, services, or various resources such as email, blog etc.
3. Our services are free to the users, provided users have access to the internet. However, we are not responsible for the charges incurred for the usage of hardware, software, or internet services. Also, the user is fully responsible for the proper functioning of the computer hardware and the internet.
4. You will be required to use login credentials for some of the sections on the site. The company reserves the right to block the access to your services for breaching these conditions.
5. We make sure that users get uninterrupted access to our service, but there is no obligation to do so.
Website Usage Guidelines
1. Do not insult, abuse, harass, stalk, threaten, or otherwise infringe the rights of the others.
2. Do not publish post, distribute or disseminate any defamatory, infringing, indecent, offensive or unlawful material or information.
3. Do not upload, install, transfer files which are protected by Intellectual Property Laws or software which affect others’ computers.
4. it’s prohibited to edit XHTML source code, reverse engineer or attempt to hack.
5. Do not run Spam services/scripts or anything which could affect the infrastructure, and in turn, the users.
6. Do not communicate spam, advertise, or sell services such as digital downloads, eBooks, or phishing links.
7. You may not copy, distribute, and indulge in plagiarism with website content or users’ submitted content.
8. Do not use any content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.
Links and Hyperlinks Terms
1. This website may have links to other websites. We do not undertake any control on the content of these websites; nor are we responsible for their websites’ content. The sole purpose of these is to provide information to the users. Hence, Hermes will not be held responsible for the content of these websites.
2. You may not mirror or frame the homepage or any other pages of this Site on any other website or webpage.
3. Do not link to Hermes’ pages and subpages with spam links/anchor text, which could provide a false impression. This may create misunderstanding for the users.
4. Do not use or include copyrighted or registered trademarks, or Intellectual property images, design or content as a link to Hermes’ website.
5. Do not link to pages which support racism, terrorism.
6. Do not link to pages which provide pornographic content and violate human and animal rights.
7. Do not link pages to content which infringes the intellectual property of any third party, person or entity.
8. Do not link pages to content which violates any legal, regulatory, Governmental or network operator’s conditions or codes of practice.
Copyright and Intellectual Property
1. We value and respect others’ intellectual property and expect our users to do the same.
2. The entire content of the site is protected by copyright and trademark laws. The owner of the copyrights and trademarks are Hermes.com, its affiliates, or other third party licensors. The material on the site, including text, graphics, code and/or software is copyrighted and belongs to Hermes. Therefore, you may not duplicate, modify, publish, or reproduce the content in any manner.
3. Hermes does not take any responsibility for the content on other sites except our partners and affiliates, that you may find when searching or accessing Hermes’ products or services.
4. Hermes has all the rights to disable or prohibit access to the users who involve in the infringement of Hermes’ intellectual property.
5. You are not allowed to use any of the digital images or logos from the website. In case of copyright issues, there has to be a written consent from the trademark owner.
Claims of Intellectual Property Violations
If you believe that your work has been used without your permission in a way which prompts for copyright infringement, Please provide us with the information given below and we will act on it.
1. The authorized person acting on behalf of the owner of the copyright should send a digital or physical signature.
2. A description of the copyrighted work that you claim to be infringing your IP.
3. A description of where and how the material that you claim is infringing is located on the Hermes’ website, with enough detail that we may find it on the website.
4. Contact Details - Address, telephone number, and email address.
5. A statement by you that the information provided by you are accurate and that the claim of the copyright or intellectual property is on your owner's behalf.
6. You can reach Hermes to notify your claims of copyright by email at support@Hermesinstitute.com
Transaction Terms
1. To make a transaction on Hermes’ website, you are bound to pay for that transaction.
2. Please pay close attention to your payment details such as total bill, taxes, shipping costs, and discounts.
3. There are certain products which require additional Terms and Conditions to be agreed by you before making the purchase.
4. If a delegate has completed the course and is eligible for a certificate, then same shall be delivered to the address provided by the delegate within 30 working days.
5. We make no warranties of any kind, expressed or implied, with respect to any product or service sold on or through Hermes.
6. No additional or different terms contained in any purchase order, document, transmission or other communication shall be binding upon Hermes unless agreed to by Hermes in writing.
7. Hermes reserves the right to modify the content without prior notice, to limit the orders’ quantity of any item and to refuse service to anyone.
Subscription Services
1. You will be allowed to subscribe to a particular course or collection of courses and will be charged according to the payment frequency chosen by you, such as monthly/quarterly/yearly, as may be applicable.
2. You will be permitted to freeze or schedule the freeze of the Subscription Services at any time and Hermes shall not charge you for any such opted Subscription Services. Further, access to the subscription services will be revoked if the user opts to freeze the subscription. You will have the option to re-subscribe to the particular Subscription Services again and the payment cycle will start accordingly.
3. Please note that Subscription Services’ discounts are only for a limited time and are applicable only to the items displaying the discount offers’ message on the Subscription Services item’s information pages. For you to avail the discount, you’ll have to select the appropriate Subscription Services. The discount lasts only for a particular period of time, as specified on the relevant page. Special limited time’s subscription promotions only apply during their effective dates.
4. Hermes retains the rights to modify the Subscription Service from time to time, including adding or deleting features and functions, in an effort to improve your experience. But we will not make changes to the Subscription Service that materially reduces the functionality of the Subscription Service provided to you during the Subscription Term. We might provide some or all elements of the Subscription Service through third party service providers.
5. If you register for a free trial of the Subscription Service, we will make the Subscription Service available to you on a trial basis, free of charge until (a) the end of the free trial period or (b) the start date of your subscription. If we include additional terms and conditions on the trial registration web page, those will apply as well. During the free trial period, (I) the Subscription Service is provided “as is” and is without warranty of any kind, (ii) we may suspend, limit, or terminate the Subscription Service for any reason at any time without notice, and (iii) we will not be liable to you for damages of any kind related to your use of the Subscription Service. Unless you subscribe to the Subscription Service before the end of the free trial, all of your data on the Subscription Service will be permanently deleted at the end of the trial, and we will not recover it. Hermes shall not refund or in any way allow discount for any amount set off once the trial period has ended. In case where you wish discontinue the paid Services, please login to your account. Go to Profile>Manage Subscription, click on Subscription and Freeze the subscription to stop any further payments being made.
6. If you purchase Subscription Services, Valid credit cards are the only payment methodology accepted for the purchases. The customer shall at all time use a credit card for the use of Subscription Services and upon the completion of the free trial period, you will be charged automatically without the requirement of any further approval or consent. Such a period of the trial shall be mentioned at the time of registration to the Subscription Services. Hermes absolves any liability with regard to the information of the period of the free trial .It is clarified that, once the Subscription Services are accepted the participants authorize Hermes and any of its affiliates to debit the accounts at regular intervals as may be notified to the participants.
7. Further, you will have the option of cancelling the Subscription Services during the free trial period, without incurring any charges for the same. To initiate the free trial, Hermes shall charge you a token amount to ensure the validity of Credit Card. The token amount will be refunded automatically within 5 days. Further you may cancel your account with Hermes by reaching out to support@Hermes.com
8. Your Subscription Services will remain in effect until it is cancelled. If you cancel your Subscription Services and then reactivate it, the discount applied to any Subscription Services’ item may not be the same discount. If you reactivate a Subscription Service, it will be created with the same products with which you had previously subscribed. If the Subscription Services’ discount percentage for such Subscription Services item changes, the new discount will be applied to your products of that item.
9. The entire fees are exclusive of the taxes, which we will charge as applicable. The fees are also exclusive of any VAT, Service tax, GST or any other applicable law and tax deductions. You will have to pay the taxes applicable to your usage of the Subscription Service. If you are required to deduct or withhold any tax, you must pay to us the amount deducted or withheld as required by the law. You should pay us an additional amount so that we receive the payment in full as if there were no deductions and withholdings.
Limitation of Liability
You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, damages for loss of profits, goodwill, usage of data or other intangible losses even if the Company has been advised of the possibility of such damages, resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services ; (iii) unauthorized access to or alteration of your transmissions or data or confidential information; (iv) statements or conduct of any third party on the Products; (v) or (v) any other matter related to the Products.
Indemnity
You agree to indemnify and hold the Company and our subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand including legal expenses and the expenses of other professionals made by a third party arising out of your breach of the Terms of Use or or your violation of any law or the rights of a third party.
Pricing Disclaimer
All prices are inclusive of all the applicable taxes and there is no additional tax applicable to the student.
All prices, products, and offers of Hermes’ website are subject to change without notice.
While we make sure to provide most accurate and up-to-date information, in some cases one or more items on our website may be priced incorrectly. This might happen due to human errors, digital images, technical errors, or a mismatch in pricing information received from our suppliers.
Hermes reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements, and other mitigating circumstances. However, the price paid by you at the time of purchase still holds valid for you.
Refund Policy
All the courses are prepared by the experts and practitioners of the respective technology areas. Hermes understand the requirement of the student and utmost care is taken to ensure that the students get to access the most relevant course material which helps them grow professionally. Still if any Student wants to request for the refund of the course fees, Hermes will refund the course fees under the following conditions.
In order to request for the refund, Student can write to support@hermesinstitute.com. Student will be notified on approval of the refund request at their registered email address.
Proprietary Use of Hermes Study Material
Hermes reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements and other extenuating circumstances. However, the price paid by you at the time of purchase still holds valid for you.
